Due to the business nature of PTG Design Studio, no refunds or exchanges will be permitted after 7 days of purchase. During the 7 days, grace period you are permitted to 20%-35% of your full refund amount. This also applies to payment plans.
If an issue occurs on behalf of PTG Design Studio or the time frame is exceeded, then a complimentary service will be given. By making a purchase with PTG, you agree to these terms and conditions. If the listed conditions are not met, PTG DESIGN STUDIO reserves the right to refuse a refund.
If the listed conditions are not met, PTG DESIGN STUDIO reserves the right to refuse a refund.
To initiate a return, please contact customer service by e-mail at firstname.lastname@example.org. Customers are responsible to pay for their own return shipping.
Returns should be sent to:
PTG DESIGN STUDIO
6300 N Wickham Rd Suite 130 #142
Melbourne, FL 32940
Please field any questions to our customer service department. You may follow up on returns and/or refunds in process by contacting them at email@example.com