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REFUNDS POLICY

Due to the business nature of PTG Design Studio, no refunds or exchanges will be permitted after 7 days of purchase. During the 7 days, grace period you are permitted to 20%-35% of your full refund amount. This also applies to payment plans.

If an issue occurs on behalf of PTG Design Studio or the time frame is exceeded, then a complimentary service will be given. By making a purchase with PTG, you agree to these terms and conditions. If the listed conditions are not met, PTG DESIGN STUDIO reserves the right to refuse a refund.

If the listed conditions are not met, PTG DESIGN STUDIO reserves the right to refuse a refund.

2. RETURNS

To initiate a return, please contact customer service by e-mail at customersupport@ptgdesignstudio.com. Customers are responsible to pay for their own return shipping.

Returns should be sent to:

PTG DESIGN STUDIO
ATTN: Returns
6300 N Wickham Rd Suite 130 #142
Melbourne, FL 32940
United States

3. INQUIRIES

Please field any questions to our customer service department. You may follow up on returns and/or refunds in process by contacting them at support@ptgdesignstudio.com

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